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5 Things Cleaning Companies Should Be Mindful Of Before Picking A Product Supplier.

Market for cleaning services was an already expanding business over the last decade. The Covid-19 pandemic greatly increased demand in a relative short period of time. With so much added awareness around the importance of health and safety of employees, specifically in closed work environments such as offices, banks, schools, and gyms. Supply became tight and the demand for more people to complete these tasks exploded.

When there is demand in the market you can be assured that entrepreneurs just like you are out there getting the job done. So you might ask, what differentiates one cleaning company from another. Is it the quality of the service? is it the ability to source all essential products to get the job done? Or is it the cost of the service?

It is all of the above that determine the long-term stability and profitability of your business. Therefore, it is essential for your cleaning company to keep the costs low, have the right tools for the job and make sure you deliver on time, all while maintaining the safety and productivity of your cleaning team but, it can sometimes be tricky to find the right supplier that understands your specific pain points. Here are some factors that can help you decide on the right supplier for your cleaning business.

1. Product Price and Quality

Price can definitely be one of the compelling reasons to choose a particular supplier. While low prices can help save on sourcing cleaning products, be mindful of the fact that it could also lead to low quality and service. You might end up paying more for repairs or replacements or needing to use more product to get the job done right. Therefore, identifying the correct supplier involves more than just looking at price. Consider all the product-related hidden costs, productivity, and performance issues into consideration. Make sure products like cleaning rags, microfiber cloths, glass cleaners, and mops are of high quality because they are most used and you don't exhaust your team. You can also consider building a relationship with a support team of your supplier to make sure you have the right product for the best price. 

2. Reliability

One of the best ways to grow your cleaning business rapidly is by providing excellent customer service. For this to happen, along with quality service, delivering within the given timelines is equally important. If the materials don't arrive on time when you need them, then you might lose out on delivering within the given timelines. You want to be totally certain that you can depend on a company to deliver the right goods to you on time when your business depends on their efficiency. 

To best gauge the reputation of potential suppliers, you can explore their customer testimonials, use cases, and business reviews available on their websites. If you don't see any reviews showing up online, you can always request the supplier to provide them before you make a decision. 

3. Shipping Convenience

The current shipping situation across the globe is a challenge to say the least. A lot of carriers are experiencing delivery delays which is never a good thing. It is always better to plan your shipping time needs before you make a purchase. Pick a location that is nearby so shipping rates within your own country are low, delivery times are quicker and you do not have to worry about customs delays. Another idea is to look if you have the option of creating business accounts with your suppliers. Creating business accounts can help your supplier anticipate your future needs based on the information you provide and have the inventory stocked for you so you can order whenever you need. Having a business account can also help with preferred shipping rates or in some cases free delivery. 

At Rag factory we run on data-driven decisions provided by user interactions to fulfill your needs to make sure cleaning never stops.

4. Dedicated Support 

Look for companies that have a dedicated support team. You should ideally be in touch with your supplier on a bi-weekly basis so they can understand your needs prior and can fulfill your order whenever needed. Make sure they are qualified so that you can rely on them to fulfill orders correctly and provide accurate information. At the rag factory you can rest assured our team has your back.

5. Environmental Friendly Products

Consider how your everyday activities are affecting the environmental footprint. The extraction, production, and disposal of cleaning products have a significant impact on the amount of energy and water used. Inappropriate use of cleaning supplies can harm the environment. Choose products that can lessen the impact whenever possible. Products that are non-toxic, eco-friendly, and composed of recyclable materials can be helpful.


Whether you run a carpet cleaning business, provide janitorial cleaner services or clean houses as a side project, if the quality of your service depends on having the right equipment, then make sure you have the right supplier. Picking the right one can sometimes be a daunting task but we hope this guide can help you out!

Can you think of any other factors that Cleaning Businesses should keep in mind before picking a supplier? Let us know through the comments section below.

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